F&B Server

Join our world class luxury resort and spa in the stunning Cayman Islands, where every Grand Hyatt is a destination in itself, offering exceptional dining, elegant event spaces, and a refined guest experience.

Job Summary

As a Food & Beverage Server, you will play a key role in delivering a luxurious dining experience by warmly welcoming and attentively serving our guests. Your professionalism, knowledge, and teamwork will ensure every guest feels valued and enjoys impeccable service.

Job Duties & Functions

1. Warmly welcome and serve guests, ensuring a luxury dining experience 2. Take accurate food and beverage orders and input them efficiently into the POS system. 3. Maintain strong knowledge of all menu items, including food, wine, and specialty beverages. 4. Assist with side duties such as setting/breaking down service stations, bussing tables, and to-go orders. 5. Ensure cleanliness and safety across all areas of service. 6. Consistently stay updated with the latest food and beverage trends, spirits and wine knowledge to deliver exceptional guest dining experiences. 7. Work collaboratively with support staff and communicate effectively with management. 8. Handle guest feedback gracefully and refer any concerns to management for resolution. 9. Attend all required training sessions and consistently follow Forbes/AAA service standards. 10. Undertake additional duties and responsibilities as directed by management. 11. Support fellow colleagues with flexibility and a team-first mindset. 12. Performs other duties and attends meetings, as assigned by hotel/department leadership.

Education & Experience

1. At least 1 year of experience in a luxury, full-service or upscale dining environment. 2. Strong understanding of Forbes Travel Guide, AAA Five Diamond, LQA or equivalent service standards. 3. Passion for hospitality and creating meaningful guest experiences. 4. Strong communication and interpersonal skills are important. 5. Knowledge of wine and spirits. Certifications are a plus. 6. Food Handler and Alcohol Awareness certifications (as applicable). 7. Ability to multitask in a fast-paced setting while staying composed and attentive. 8. Familiarity with POS systems and accurate payment handling. 9. Ability to read, write and converse in English. Additional languages are a plus. 10. Flexible schedule, including availability on evenings, weekends, and holidays.

Note: The standard expected work week is 45 hours, but actual schedules depend on business needs.

Caymanians, Permanent Residents, and RERC holders are preferred.