Lead Bartender

Join our world class luxury resort and spa in the stunning Cayman Islands, where every Grand Hyatt is a destination in itself, offering exceptional dining, elegant event spaces, and a refined guest experience.

Job Summary

As the Lead Bartender, you will lead bar operations while delivering a refined and engaging guest experience. With a deep knowledge of cocktails, spirits, and service excellence, you’ll lead by example and support a seamless, high-end beverage program.

Job Duties & Functions

1. Craft exceptional cocktails and beverages while providing warm, attentive service to all guests. 2. Lead daily bar operations, including inventory management, setup/breakdown, and cleanliness. 3. Lead, train, and motivate bartending staff to uphold Forbes/AAA service standards. 4. Ensure accurate order entry and payment processing through the POS system. 5. Maintain expert-level knowledge of beer, wine, spirits, specialty cocktails, latest mixology trends & techniques and confidently make recommendations. 6. Collaborate with management and culinary teams to ensure cohesive food and beverage pairings and seasonal menu updates. 7. Monitor guest satisfaction, handle feedback with professionalism, and resolve issues promptly or escalate to management. 8. Consistently stay updated with the latest food and beverage trends, spirits and wine knowledge to deliver exceptional guest dining experiences. 9. Enforce all safety, sanitation, and alcohol compliance policies. 10. Undertake additional duties and responsibilities as directed by management. 11. Represent the bar in leadership capacity, setting a positive example for teamwork, efficiency, and hospitality. 12. Performs other duties and attends meetings, as assigned by hotel/department leadership.

Education & Experience

1. Minimum 2 years of bartending experience in a luxury, high-volume, or fine-dining environment; prior leadership experience strongly preferred. 2. Strong knowledge of classic and contemporary cocktails, spirits, wine, and mixology trends. 3. Strong understanding of Forbes Travel Guide, AAA Five Diamond, LQA or equivalent service standards. 4. Passion for creating exceptional guest experiences and mentoring others. 5. Food Handler and Alcohol Awareness certifications (as required). 6. Excellent communication, leadership, and organizational skills. 7. Proficient in POS systems and bar inventory software. 8. Ability to read, write and converse in English. Additional languages are a plus. 9. Flexible schedule including evenings, weekends, and holidays.

Note: The standard expected work week is 45 hours, but actual schedules depend on business needs.

Caymanians, Permanent Residents, and RERC holders are preferred.