Liaison Officer

Pool Patrol is seeking a liaison officer who is an organised, problem-solving individual which is key to this role. You will hold strong computer literate skills in Microsoft, Math’s, and has excellent reading, written and spoken English.

You will act as the communication bridge between management, customers, international suppliers and shippers. You will maintain relationships and streamline operations and drive performance. Provide information and support, handle enquiries and ensure all parties are kept informed. Maintain lists of the agencies or personnel representing the person, agency or organization whilst facilitating meetings and cooperation among those groups. Conduct post-mortems when an incident is wrapped up and report back to the appropriate department.

Both office responsibilities and manual labour are mandatory. This role includes overseeing and assisting with unloading shipments using Incoterms, reconciliation, lifting and maneuvering products in excess of 100lbs and forklift operation.

Monday to Saturday working hours, plus outside of these hours to liaise with international suppliers and shippers when necessary. Attend outside of regular working hours, Zoom/Teams calls to facilitate worldwide agencies;

A group 3 drivers’ licence, operating a manual company vehicle is required to aid local shipment collections and deliveries with a clean CI drivers licence.

Salary range from $10-$15 p/h with CI statutory benefits.